ION - Innovation and Opportunity Network


View the Announcements listing below to stay connected with updates on WIOA implementation and changes to this site's content.

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The New Customer-Centered Design Approach to Service Delivery

Customer-Centered Design (CCD) is an amazingly generative process that starts with people and ends with surprising answers tailor-made to put our customers' needs at the center of service delivery, processes and customer flow.

Views: 3524
Likes: 8
Posted On: 6/14/2019 3:01 PM

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Competency Model Resources for Workforce Development Practitioners

WIOA calls for workforce systems to adopt more evidence-based practices including the use of industry-identified competencies for more responsive education and training.  How can workforce development practitioners use a competency-based approach to meet the needs of participants, educational institutions, partner entities and employers?

Views: 309
Likes: 1
Posted On: 8/23/2019 3:12 PM

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ETA Publishes Final PY 2019 Allotments Guidance Letter

ETA has issued Training and Employment Guidance Letter 16-18: Workforce Innovation and Opportunity Act (WIOA) Adult, Dislocated Worker and Youth Activities Program Allotments for Program Year (PY) 2019; Final PY 2019 Allotments for the Wagner-Peyser Act Employment Service (ES) Program Allotments; and the Allotments of Workforce Information Grants to States for PY 2019.

Views: 125
Likes: 2
Posted On: 5/16/2019 10:21 AM

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Effectiveness in Serving Employers: A Crosswalk for WIOA Title IV Employer Services

The Workforce Innovation Technical Assistance Center (WINTAC), in partnership with the U.S. Department of Education's Rehabilitation Services Administration (RSA), recently published an Effectiveness in Serving Employers for WIOA Title IV Employer Services Crosswalk.

Views: 280
Likes: 2
Posted On: 6/4/2019 12:57 PM

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AJC Customer Flow Scenarios now available in Spanish

The AJC Customer Flow Scenarios have been highly successful as a resource for American Job Center (AJC) customers and as a staff training tool. To expand their usefulness to a broader customer base there is now a Spanish translation for each scenario. Like the original scenarios, these are best utilized as a discussion guide when assisting a customer to identify and achieve their goals.

Views: 276
Likes: 1
Posted On: 3/12/2019 10:28 AM

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Introducing WIOA Partners

You may have noticed a new ION navigation tab to the right of Assess Your Progress at the top of the community page.  WIOA Partners is the WIOA implementation website designed to accommodate the specific needs of WIOA Federal partner agency staff in the important work of synchronizing WIOA technical assistance. 

Views: 164
Likes: 0
Posted On: 6/14/2019 3:02 PM

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Abridged Version of Universal Design Webinar Now Available

Last spring, in March of 2017, the Innovation and Opportunity Network (ION) hosted a WIOA Wednesday on universal design and taking a customer-centered approach in the American Job Center. Although you can always access the event’s recording, the WorkforceGPS Team understands you might not have an hour to dedicate to watching it. That’s why we have created an abridged version that’s less than three minutes long, as well as an executive summary of the full event.

Views: 199
Likes: 1
Posted On: 10/27/2017 12:57 PM

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WIOA Five Years Later

As we enter into year five of Workforce Innovation and Opportunity Act (WIOA) implementation, chances are there have been many personnel changes within your workforce system. These changes require the new staff to familiarize themselves with the WIOA statutes, regulations, and guidance available to become proficient in their work.

Views: 411
Likes: 3
Posted On: 2/21/2020 2:56 PM

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Check Here for the Newest Updates to ETA's QSAPs!

The WIOA Quick Start Action Planners (QSAPs) are interactive, self-paced assessment tools designed to help leaders at all levels of the public workforce system plan for this transformation and prepare for implementation of WIOA.  The QSAPs will help you identify areas of strength and focused areas for improvement in your workforce system, and connect you to targeted resources that can help you to prepare and plan effectively.

Views: 1146
Likes: 4
Posted On: 1/31/2020 1:31 PM

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ETA Announces Change 1 to WIOA Training and Employment Guidance Letter (TEGL)

On November 2, 1018, ETA issued Change 1 to TEGL No. 16-17. This guidance provides states with revised allotment levels for WIOA Adult and DW FY 2019 funds, which became available to states in October 2018. Change 1 to TEGL 16-17 restores the set-aside for evaluations to the funding available to states in October 2018.

Views: 331
Likes: 0
Posted On: 11/9/2018 11:40 AM

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TA Webcasts Available on the Development and Submission of State WIOA Strategic Plan

The Departments of Labor, Education, Agriculture, and Health and Human Services have prepared a set of webcasts to assist States in the development and the submission of the two-year modification to the State Combined and Unified WIOA Plans. A detailed description of these podcasts are available here: Requirements and Considerations for WIOA Unified and Combined State Plans: Modifications and Beyond

Views: 308
Likes: 0
Posted On: 12/11/2019 2:44 PM

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2017 WIOA National Covenings Resources Available

This spring, the U.S. Department of Labor, in collaboration with its Education and Health and Human Services partners, will host three national convenings. These convenings will continue to support WIOA implementation, building upon the regulations and guidance, virtual training, and resources already available to the system. 

Views: 272
Likes: 0
Posted On: 4/25/2017 12:10 AM

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Custom E-Mail Alerts

WorkforceGPS has implemented a new way for you to stay up to date about the content you care about by allowing you to create a customized email alert. You will now have the ability to tailor emails from across WorkforceGPS and this Community by specific filters. Check out this video which describes this new feature and how you can set it up!

Views: 293
Likes: 3
Posted On: 6/12/2020 1:15 PM